Hauly for iPhone & iPad
Email haulyapp@outlook.com and we will get back to you within 7 to 10 business days. Please tell us your iOS version and what you were doing when the problem happened, it makes things much faster to sort out.
You can also report a problem from inside the app: tap the profile icon, then Report an issue.
No. Hauly works fully without one. An account is only needed for Circle, the private friends feed, and for syncing across devices.
Open the Haul tab, tap the profile avatar in the top-left, then scroll to the bottom and tap Delete Account. This removes your account and its data straight away. If you cannot sign in, email us and we will do it for you.
Product photos stay on your device and sync through your own iCloud account. They are only sent to our servers if you choose to share that product in a Circle post.
Tell Hauly when you opened a product and it estimates a best-before date from that category's typical Period After Opening. It is an estimate to prompt a check, not a guarantee. Trust your own eyes and nose first.
Tap the menu on any post to report it, or open a profile to block that person. We review every report and remove violating content within 24 hours.
Make sure you are signed in to the same iCloud account and that iCloud Drive is on for Hauly in iOS Settings. Sync can take a few minutes on first launch. If it still looks wrong, email us before adding anything new.